Reliance Relocation Services, Inc. d/b/a/ Leading Real Estate Companies of the World or LeadingRE (also referred to herein as "the Partnership," "we" or "us' or "our") is committed to protecting the privacy of the users of its Web sites. This Privacy Policy discloses our privacy practices.
The purpose of this Policy statement is to inform you about:
This Privacy Policy applies to our family of brands and to the following websites: www.leadingre.com; luxuryportfolio.com; and, access.leadingre.com (singularly and collectively, the "Web Site" or "Web Sites".) The Web Sites are hosted by servers located in the United States ("U.S."), and all information submitted by you thus will be transferred to the U.S. regardless of your location. By using one or more of the Web Sites, you are consenting to this Privacy Policy and the collection, use and disclosure of your personal information by us as outlined in this Privacy Policy. If you do not agree with the terms described in this Privacy Policy, please do not use the Web Sites or submit any personal information. Your continued use of the Web Sites and submission of information will be deemed your conclusive acceptance of our Privacy Policy.
How We Collect Information
Generally, you can visit the Web Site without revealing any personal information. Like many Web sites, our Web servers collect the Internet Protocol addresses, but not the e-mail addresses, of visitors. This information can measure the number of visits, average time spent on the site, pages viewed, and other such statistics. For more information, please see our Cookie Policy.
In addition, in order for us, our third-party content suppliers, or our licensees to provide certain services to you, you may be asked for information that identifies you, including your name, e-mail address, mailing address, zip code, telephone number, fax (collectively, "Personal Information"). You may also elect to provide such information to us by sending or responding to e-mails regarding certain listings or services offered on our Web Site, our third-party content suppliers, or licensees. The Partnership, as a customer service, offers links to other sites, and does not assume any responsibility for those sites or their privacy policies and provides those links solely for convenience of the Partnership's visitors. If you access any of these other sites, you must do so at your own risk and may rely only on their terms and conditions and privacy policies.
How we Use and Disclose Your Information
We collect, generate, retain, and use your Personal Information for our own internal purposes in connection with the facilitation, recording and processing of any requests, communications, or interactions you may have with our Web site. We also collect and store statistics and other information about you and your online activities on an aggregated, non-personally identifiable basis and in a manner that may allow us or our affiliated or related entities, third-party content suppliers, or licensees to improve services to you.
Your Personal Information may be also be used by us to provide you with information regarding our products and services. For example, we may use your e-mail address to send you special announcements and notifications of new real estate listings, services or promotions that may be of interest to you.
Your Personal Information may be released when you consent or direct LeadingRE.com to share the information. LeadingRE.com also reserves the right to share your Personal Information in the event of a legal obligation to do so for protection from harm. We may release your Personal Information when LeadingRE.com has a good faith belief that access, use, preservation or disclosure of the personal information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, or (d) protect the rights, property, or safety of LeadingRE.com, its users, or the public against harm.
When and if LeadingRE.com is involved in a merger, acquisition, or any form of sale of some or all of its business, personal information may be transferred along with the business.
We may share with third parties aggregate information or information that does not personally identify individuals.
LeadingRE Is Subject to the Investigatory and Enforcement Powers of the Federal Trade Commission and Complies With Lawful Data Requests
Like most businesses, LeadingRE is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). Similar to any legal requirement to provide data, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Escalations & Right to Access
LeadingRE uses JAMS, an alternative dispute resolution provider based in the United States, to investigate and resolve complaints and disputes that cannot be resolved internally, at no cost to the individual. Unresolved complaints may be directed to JAMS using the complaint submission form found here (The use of JAMS should be employed only after the individual has petitioned LeadingRE with a request or explanation of their issue.
Inquiries & Who to Contact
For any inquiries, concerns or requests, please contact us at:
Email: jedgerton@leadingre.com
Call us at: +01 31 2 424 0405 and ask for Jessica Edgerton, EVP of Operations and Corporate Counsel.
Cookies
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies allow Web sites to recognize you when you return and can keep track of information specific to you.
We use a programming tool that uses a temporary cookie to save persistent information on a per session basis. These temporary cookies are discarded as soon as you close your browser. This is a common way of saving persistent data in a Web application. We do not presently use cookies, temporary or permanent, to track users across multiple visits. You can view the cookies used on this site by reviewing our Cookie Policy.
In addition, consistent with standard practices in the Internet industry, you may occasionally receive cookies from third parties to which you link from our Web Site. We do not control these third-party cookies, and they are not subject to this Privacy Policy. If you prefer, you may set your browser to ask for your permission before you receive a cookie.
Do Not Track Disclosure for California Residents
You may set "Do Not Track" signal preferences in your web browser(s). This is a way for you to communicate to websites that you do not want certain information collected about your web visits collected over time and across websites or via online services. California law requires that websites disclose their practices regarding their response to "Do Not Track" signals. We currently do not track our customers over time and across third party websites. Therefore, at this time we do not respond to "Do Not Track" signals. For more information about "Do Not Track" please visit https://oag.ca.gov/sites/all/files/agweb/pdfs/cybersecurity/making_your_privacy_practices_public.pdf
Information Sharing and Disclosure
Information about our customers is important to our business, and we are not in the business of selling it to others. We share customer information only with our related or affiliated entities.
Data Security
Data security is critical to us and thus all Personal Information is held in a secured database. While it is impossible to guarantee the complete security of any computer system and the data contained therein, we maintain and implement robust security policies and procedures that combine with available technologies in accordance with prevailing industry standards, all of which are designed to protect the confidentiality, integrity, and availability of your Personal Information.
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